Dear Valued Customer, Thank you for reaching out to us. We understand the disappointment of cancelling a trek after preparation. That's why we have a traveller-friendly cancellation policy.
Cancellation and Refund Policy:
- 15+ days before the trek: Full refund in monetary refund with a 25% cancellation charge.
- 10 days before the trek: monetary refund with a 50% cancellation charge.
- Less than 10 days before the trek: No monetary refund.
- Ticket transfer: 25% surcharge, subject to the organiser’s decision.
- No-show or illness: No refund; find a replacement if needed.
Cancellation Process:
- Email us at trekbuddyindia@gmail.com with your details.
- Whatsapp us at 9011111235 with your details.
- Cancellation policy applies from email receipt.
- Refund processed within 1-2 working days.
- For co-ordinate you can contact 9011111235